A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2026 - 09:13 WIB
Investigating
We're investigating an issue affecting our Omnichannel service. Some customers may experience delays or failures when sending and receiving messages across connected channels. Our engineering team is actively working on it, and we'll share an update within 30 minutes.
Posted Aug 13, 2026 - 08:49 WIB
This incident affected: Indonesia (Omnichannel Backend).