All Systems Operational

Chat Engine Operational
90 days ago
99.99 % uptime
Today
Omnichannel Backend Operational
90 days ago
99.96 % uptime
Today
Realtime Engine Operational
AgentLabs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Scheduled Maintenance - Omnichannel and Chat SDK] May 26, 2026 02:00-04:00 WIB

Dear Valued Client,
As part of our ongoing efforts to maintain service reliability and performance, we will be conducting a scheduled system maintenance. Please find the details below.

Maintenance Window
Date: Tuesday, 26 May 2026
Time: 02:00 – 04:00 (GMT+7)
Duration: Approximately 2 hours


Impact
Omnichannel and Chat SDK services will be temporarily unavailable during the maintenance window. Inbound and outbound messages will not be processed.

We recommend planning accordingly to minimize any potential disruption. Our team will work diligently to complete the maintenance as scheduled and restore all services with improved performance and stability.

Real-time progress will be available at status.qiscus.com.
For any questions or assistance, our support team is here to help at https://support.qiscus.com/hc/en-us/requests/new.

Thank you for your understanding and continued support.

Best regards,
Qiscus Team

Posted on May 19, 2026 - 09:30 WIB
May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.