Dear Valued Client, As part of our ongoing efforts to maintain service reliability and performance, we will be conducting a scheduled system maintenance. Please find the details below.
Maintenance Window Date: Tuesday, 26 May 2026 Time: 02:00 – 04:00 (GMT+7) Duration: Approximately 2 hours
Impact Omnichannel and Chat SDK services will be temporarily unavailable during the maintenance window. Inbound and outbound messages will not be processed.
We recommend planning accordingly to minimize any potential disruption. Our team will work diligently to complete the maintenance as scheduled and restore all services with improved performance and stability.