All Systems Operational

Indonesia Operational
Omnichannel Backend Operational
Chat Engine Operational
AgentLabs Operational
Realtime Engine Operational
Malaysia Operational
Omnichannel Backend Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 10:39 WIB
Monitoring - The underlying issue has been addressed and Omnichannel is operating normally again. We are continuing to monitor to ensure all functions remain stable. If you still experience issues, please refresh the page or log in again.
Sep 10, 10:29 WIB
Investigating - We are investigating reports of degraded performance on Qiscus Omnichannel. Some users are experiencing slow loading on certain menus (including Quick Replies and chat rooms), failures when toggling agent Online/Offline status, and issues with login and adding agents. Customer message delivery is not directly affected. Our team is working on this with high priority.
Sep 10, 09:43 WIB

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.