[Scheduled Maintenance - Omnichannel and Chat SDK]

Scheduled Maintenance Report for Qiscus

Completed

The scheduled maintenance has been completed.

Posted May 26, 2026 - 05:30 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 26, 2026 - 03:00 WIB

Scheduled

Dear Valued Client,
As part of our ongoing efforts to maintain service reliability and performance, we will be conducting a scheduled system maintenance. Please find the details below.

Maintenance Window
Date: Tuesday, 26 May 2026
Time: 03:00 – 05:00 (GMT+7)
Duration: Approximately 2 hours

Impact
Omnichannel and Chat SDK services will be temporarily unavailable during the maintenance window. Inbound and outbound messages will not be processed.

We recommend planning accordingly to minimize any potential disruption. Our team will work diligently to complete the maintenance as scheduled and restore all services with improved performance and stability.

Real-time progress will be available at status.qiscus.com.
For any questions or assistance, our support team is here to help at https://support.qiscus.com/hc/en-us/requests/new.

Thank you for your understanding and continued support.

Best regards,
Qiscus Team

Posted May 19, 2026 - 09:30 WIB

This scheduled maintenance affected: Chat Engine and Omnichannel Backend.