Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2023 - 00:15 WIB
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 21, 2023 - 14:21 WIB
Scheduled
Dear Valued Client,
We hope this announcement finds you well. We would like to take a moment to inform you about upcoming maintenance activities regarding an upgrade that will impact the ChatSDK and Omnichannel.
To facilitate this maintenance, it will be divided into 2 sessions (Part 1 & Part 2).
Part 1: Thursday, 30 November 2023 at 00:15 WIB (UTC+7) Upgrade of the engine version. We anticipate that this process will be completed within 35 minutes, or possibly sooner, depending on the complexity of the tasks at hand.
Part 2: Thursday, 07 December 2023 at 00:15 WIB (UTC+7) Implementation of new configurations. We anticipate that this process will be completed within 20 minutes, or possibly sooner, depending on the complexity of the tasks at hand.
We sincerely apologize for any inconvenience caused by this maintenance activity and greatly appreciate your patience and understanding. We are committed to providing you with the best service, and this maintenance is crucial to maintaining the performance and reliability of our platform.
Thank you for your unwavering support and cooperation.
Sincerely, PT. Qiscus Tekno Indonesia
Posted Nov 15, 2023 - 15:25 WIB
This scheduled maintenance affected: Chat Engine and Omnichannel Backend.