Omnichannel slow loading

Incident Report for Qiscus

Resolved

This incident has been resolved.
Posted Feb 09, 2026 - 17:11 WIB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2026 - 17:04 WIB

Identified

Our Technical Team has identified the issue that is causing . We are currently investigating this problem.
Posted Feb 09, 2026 - 16:54 WIB
This incident affected: Chat Engine and Omnichannel Backend.
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