We will be performing scheduled maintenance on the database infrastructure behind Qiscus messaging services.
Maintenance Window Date: Monday, 23 November 2026 Time: 00:30–01:30 WIB (UTC+7) Expected disruption: approximately 15–20 minutes within this window
During the disruption: - Sending messages, logging in, and creating rooms via Qiscus Chat SDK and Qiscus Omnichannel may fail temporarily. - Incoming messages from WhatsApp and other channels may be delayed and will be delivered once services recover. - Loading room lists and chat history may be slower. - Analytics data may be delayed by a few hours after the maintenance.
Services will recover automatically, and no configuration, endpoint, or integration changes are required on your side. Messages that failed to send during the disruption can be resent after 01:30 WIB. We will notify you once the maintenance is complete. We apologize for the inconvenience.