[Rescheduled Maintenance - Omnichannel and Chat SDK]

Scheduled Maintenance Report for Qiscus

Completed

The scheduled maintenance has been completed.
Posted Jul 13, 2025 - 04:00 WIB

Verifying

Verification is currently underway for the maintenance items.
Posted Jul 13, 2025 - 03:23 WIB

Update

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2025 - 02:07 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2025 - 02:03 WIB

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Jul 13, 2025 - 02:03 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2025 - 02:00 WIB

Scheduled

Dear Valued Client,

We would like to inform you that the scheduled system maintenance has been rescheduled due to certain considerations, as part of our continued commitment to enhance the reliability and performance of our services.

Updated Maintenance Schedule:
Start Time: Sunday, July 13th, 2025 – 02:00 (GMT+7)
End Time: Sunday, July 13th, 2025 – 04:00 (GMT+7)
Duration: 120 minutes

Impact:
During this maintenance window, Omnichannel and Chat SDK services will be temporarily unavailable. Please note that both inbound and outbound messages will not be processed during this period.

We recommend planning accordingly to minimize any potential disruption. Our team will work diligently to complete the maintenance as scheduled and restore all services with improved performance and stability.

For real-time updates, please visit status.qiscus.com.
If you have any questions or concerns, feel free to contact our support team at https://support.qiscus.com/hc/en-us/requests/new.

Thank you for your continued support and understanding.

Best regards
Posted Jun 30, 2025 - 10:54 WIB
This scheduled maintenance affected: Chat Engine and Omnichannel Backend.