We hope this announcement finds you well. We would like to take a moment to inform you about upcoming maintenance activities regarding an upgrade that will impact the ChatSDK and Omnichannel.
The maintenance is scheduled to take place on Thursday, 1 February, starting at 00:00 West Indonesian Time. We anticipate that the process will be completed within 5 minutes, or possibly sooner, depending on the complexity of the tasks involved.
If you encounter any issues during the maintenance process, we kindly request you to reach out to us directly through the WhatsApp Business Group. Our dedicated team will be available to assist you promptly and ensure a smooth experience.
We sincerely apologize for any inconvenience this maintenance activity may cause and greatly appreciate your patience and understanding. We appreciate your continued trust in our services, and we are committed to providing you with the best user experience possible. Thank you for your patience and cooperation as we work to enhance our systems.
Best regards,
PT. Qiscus Tekno Indonesia
Posted Jan 31, 2024 - 15:03 WIB
This scheduled maintenance affected: Chat Engine and Omnichannel Backend.