This incident has been resolved. The connection tracking configuration has been adjusted and services are operating normally.
Posted Apr 09, 2026 - 10:05 WIB
Identified
The issue has been identified as a network connection tracking table reaching its capacity on one of our backend servers, causing packet drops and connection timeouts.
Posted Apr 09, 2026 - 09:59 WIB
Investigating
We are aware that some users are experiencing issues with room chat, including stuck served rooms after being resolved. Our engineering team is currently investigating.