All Systems Operational

Chat Engine ? Operational
90 days ago
99.99 % uptime
Today
Omnichannel Backend Operational
90 days ago
100.0 % uptime
Today
Realtime-Engine Operational
Robolabs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 17, 2025

No incidents reported today.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
Completed - The scheduled maintenance has been completed.
Jul 13, 04:00 WIB
Verifying - Verification is currently underway for the maintenance items.
Jul 13, 03:23 WIB
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 02:07 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 02:03 WIB
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 13, 02:03 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 02:00 WIB
Scheduled - Dear Valued Client,

We would like to inform you that the scheduled system maintenance has been rescheduled due to certain considerations, as part of our continued commitment to enhance the reliability and performance of our services.

Updated Maintenance Schedule:
Start Time: Sunday, July 13th, 2025 – 02:00 (GMT+7)
End Time: Sunday, July 13th, 2025 – 04:00 (GMT+7)
Duration: 120 minutes

Impact:
During this maintenance window, Omnichannel and Chat SDK services will be temporarily unavailable. Please note that both inbound and outbound messages will not be processed during this period.

We recommend planning accordingly to minimize any potential disruption. Our team will work diligently to complete the maintenance as scheduled and restore all services with improved performance and stability.

For real-time updates, please visit status.qiscus.com.
If you have any questions or concerns, feel free to contact our support team at https://support.qiscus.com/hc/en-us/requests/new.

Thank you for your continued support and understanding.

Best regards

Jun 30, 10:54 WIB
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.