All Systems Operational

Uptime over the past 90 days. View historical uptime.
Chat Engine Operational
90 days ago
99.9 % uptime
Today
Omnichannel Backend Operational
90 days ago
99.83 % uptime
Today
Realtime Engine Operational
AgentLabs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 9, 2026

No incidents reported today.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Omnichannel Experiencing Slow Loading
Resolved - This incident has been resolved.
Jan 28, 10:32 WIB
Investigating - We are currently experiencing slower-than-usual loading times on the Omnichannel service.
Our team is actively investigating the issue and working to restore normal performance as soon as possible.

We will provide further updates once more information is available.
Thank you for your patience.
Jan 28, 09:17 WIB
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

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